Shipping and payment

Delivery Orders placed with Dominiss can be delivered to any part of the world. The delivery cost depends on the chosen service, the place of origin, and the destination. Available delivery options for your region will be displayed during checkout.

Delivery Terms We offer fast and reliable delivery options for our business partners, ensuring their goods are delivered on time and in perfect condition. After completing your order, you will be notified about all stages of delivery and will also be able to track your order status in real-time.

The delivery cost will depend on the chosen service, the place of origin, and the destination. Available delivery options for your region will be displayed during checkout.

Standard delivery for all countries — from 10 to 21 business days.

Please note that weekends and holidays may extend delivery times.

We work with courier services such as Nova Poshta, EMS, DHL, UPS, FedEx, TNT, and DPD, depending on your location.

Personal Manager When you place an order, a personal manager will assist you online through all stages of ordering, payment, and delivery. We are always available to provide maximum convenience and support at every stage of interaction with us.

Order Placement Options We offer two ordering options so you can choose the best approach for your business:

• Made-to-Order: We place orders for production based on models chosen from the catalog or viewed in person. Production times depend on the complexity and seasonality of the order; our manager will always provide you with precise information on the timeline.

• In-Stock Purchase: For your convenience, we offer the option to purchase models available in stock, with the possibility of fast delivery. This solution is ideal for those who need urgent deliveries and prefer not to wait for production.

Customs Duties and Taxes Please check with your country’s customs office for information about customs duties and taxes. All costs associated with customs clearance are borne by the buyer.

Payment For your convenience, we offer several payment methods. All transactions undergo strict security checks to protect your financial information.

• Swift
• Visa
• MasterCard
• Maestro
• American Express
• PayPal
• Stripe

Order Tracking After placing your order, we will send you an email with its details. Your order will be processed within 2 days. Preparing the order for transfer to the logistics company will take 2 to 7 business days. Once the order is shipped, you will receive an email with a tracking number.

Custom Orders Production times for custom items may vary depending on the complexity and specifics of the products, as they are created based on special requests. Our manager will inform you of the exact timelines after receiving all necessary data for calculation.

Data Security We guarantee that your personal information will be stored in strict confidentiality and shared only with your consent or as required by law.

Questions About Payment? If you have additional questions about the payment process, our support specialists are always ready to help and provide detailed information.